The Director – GCC Operational Growth will be responsible for driving the strategic growth and business expansion of the Global Capability Centre (GCC). The role will partner closely with regional sector leaders to develop scalable delivery models to create visibility of GCC from the inception of the project / bids & proposals, enhance organizational capability and position the GCC as a strategic growth engine for the enterprise.
The incumbent will lead transformation initiatives, capacity expansion, talent strategy, and stakeholder engagement across multiple geographies while ensuring sustainable growth. This role requires a highly influential leader who can align global priorities with GCC capabilities and create measurable business impact
Responsibilities
Strategic Growth & Business Expansion
- Develop and execute the GCC growth strategy aligned with global business objectives.
- Identify opportunities to expand GCC services, capabilities, and centres of excellence.
- Drive market intelligence, benchmarking, and competitive analysis to identify future growth opportunities.
- Establish the GCC as a preferred delivery and innovation hub for global stakeholders.
- Support business cases for new service lines, functions, and regional expansion initiatives.
Stakeholder Management & Business Partnership
- Build trusted partnerships with regional and global business leaders.
- Influence strategic decisions and promote GCC capability adoption across business units.
- Engage senior leadership through executive dashboards, reviews, and strategic recommendations.
- Serve as the primary interface between GCC operations and global business stakeholders.
Brand & GCC Visibility
- Promote the GCC internally and externally as a strategic business enabler.
- Develop communication strategies showcasing GCC success stories and capabilities.
- Represent the GCC at leadership forums, industry events, and client engagements.
- Strengthen the GCC's reputation as a center for innovation and operational excellence.
Key Competencies
- Strategic Thinking
- Growth & Commercial Orientation
- Stakeholder Influence
- Executive Presence
- Data-Driven Decision Making
Qualifications
- Bachelor's degree required; or postgraduate qualification preferred.
- 15+ years of progressive leadership experience in GCCs, consulting, professional services, or large global organizations.
- Strong commercial acumen with experience driving strategic business outcomes.
- Strong stakeholder management and executive communication skills.
- Exposure to global delivery models and matrix organizations is essential.
BGV:
- Employment with WSP India is subject to the successful completion of a background verification (“BGV”) check conducted by a third-party agency appointed by WSP India.
- Candidates are advised to ensure that all information provided during the recruitment process — including documents uploaded — is accurate and complete, both to WSP India and its BGV partner”.
WSP is one of the world's leading professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Transportation &
- Infrastructure, Property &
- Buildings, Earth &
- Environment, Power &
- Energy, Resources and Industry sectors, as well as offering strategic advisory services. Our talented people around the globe engineer projects that will help societies grow for lifetimes to come.
With approximately 4,000 talented people across 3 locations (Noida, Bengaluru & Mumbai offices) in India and more than 73,000 globally, in 550 offices across 40 countries, we engineer projects that will help societies grow for lifetimes to come.
At “WSP” we draw on the diverse skills and capabilities of our employees globally to compete for the most exciting and complex projects across the world and bring the same level of expertise to our local communities. We are proud to be an international collective of innovative thinkers who work on the most complex problems. Unified under one strong brand, we use our local expertise, international reach and global scale to prepare our cities and environments for the future, connect communities and help societies thrive in built and natural ecosystems.
True to our guiding principles, our business is built on four cornerstones: Our People, Our Clients, Our Operational Excellence and Our Expertise.
www.wsp.com
We are
- Passionate people doing purposeful and sustainable work that helps shape our communities and the future.
- A collaborative team that thrives on challenges and unconventional thinking.
- A network of experts channeling our curiosity into creating solutions for complex issues.
Inspired by diversity, driven by inclusion, we work with passion and purpose.
Working with Us
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of chance and the chance to shape a career as unique as you.
Our Hybrid Working Module
With us, you can operate in a flexible, agile, yet structured work environment and follow a Hybrid Work Model.
- Maximize collaboration.
- Maintain product quality and cultural integrity.
- Balance community, collaboration, opportunity, productivity, and efficiency.
Health, Safety and Wellbeing
Our people are our greatest asset, and we prioritize a safe work environment. Health, safety, and wellbeing are integral to our culture, with each of us accountable for fostering a safe workplace through our “Making Health and Safety Personal” initiative. Our Zero Harm Vision drives us to reduce risks through innovative solutions, earning recognition for our global health and safety practices with the prestigious RoSPA Health and Safety Awards for six consecutive years.
Inclusivity and Diversity
WSP India is dedicated to fostering a sustainable and inclusive work environment where our greatest strength - Our People -feel valued, respected, and supported. We ensure an unbiased approach in hiring, promotion, and performance evaluation, regardless of age, gender identity, race, religion, sexual orientation, marital status, physical ability, education, social status, or cultural background.
Imagine a better future for you and a better future for us all.
Join our close-knit community of over 73,300 talented global professionals dedicated to making a positive impact. Together, we can make a difference in communities both near and far.
With us, you can.
Apply today.
NOTICE TO THIRD PARTY AGENCIES:
WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.
📌 Director - GCC, Operational Growth (Noida)
🏢 Wsp
📍 Noida