Desktop Support Engineer

Job Location: Turbhe

Experience: 1-3 Years

Employment Type: Full time

Work Mode: Work from Office (5 Days a Week)

Role & responsibilities

- Provide day-to-day desktop, laptop, and end-user IT support.
- Troubleshoot hardware, software, OS, application, and connectivity issues.
- Install, configure, upgrade, and maintain Windows systems and Microsoft Office applications.
- Support LAN/WAN connectivity, printers, mobile devices, and peripherals.
- Provide remote and on-site technical support to employees.
- Perform system updates, preventive maintenance, and basic security checks.
- Assist with IT assets, equipment, and software procurement.
- Support basic network, router, firewall, and cloud-related requirements.
- Coordinate with internal engineering/IT teams for infrastructure and application-related issues.
- Maintain IT documentation and follow security and infrastructure best practices.





Preferred candidate profile

- 1-3 years of experience in Desktop Support, IT Help Desk, Technical Support, or a similar role.
- Degree/Diploma in IT, Computer Science, or a related field.
- Hands-on experience with Windows/Linux OS, MS Office, hardware, and troubleshooting.
- Basic understanding of LAN/WAN, networking, routers, and firewalls.
- Knowledge of remote support/diagnostic tools and desktop security practices.
- Good understanding of computers, mobile devices, and IT peripherals.
- Basic awareness of cloud environments and IT infrastructure.
- Strong problem-solving, communication, and customer-service skills.

If you are passionate about IT support and enjoy solving technical challenges, kindly share your resumes on [email protected]

📌 Desktop Support Engineer - IT Support | Windows | Networking. (Navi Mumbai)
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