Design Experience-Centre Manager (DEM), Hyderabad

Customer-focused leader with a design background

Position: Design Experience-Centre Manager (DEM) for a Research & Design Led Studio at Hyderabad

Gender: Male/Female

Salary: 5 Lac per annum CTC + Annual Performance Incentive up to 20% of CTC

Experience: 2–3 Years (Design / Experience Centre, client facing background preferred)

Location: Experience Centre located at Telangana Craft Council, Banjara Hills, Hyderabad

Job Summary,

Receive all inbound queries, nurture them through sales-consultation and lead them to Order Closure while ensuring perfect Experience Centre health. This is a sales quota bearing role which will require strict digital reporting discipline.

Key Responsibilities

● Manage all inbound customer queries across phone, email, and walk-in visitors.

● Understand interior design requirements of individuals/corporates,



develop/communicate design concepts with the help of Design Team and lead client interaction until order closure.

● Maintain the experience centre and ensure all display items and mock-ups are in pristine condition.

● Coordinate daily operations to ensure a pleasant visitor experience.

Who We are looking for

● Male/Female candidate with 2–4 years of experience in interior design showroom/client facing design sales/consultation roles.

● Positive communication skills in English, Hindi and possibly Telugu with a flair for presenting design concepts.

● Customer-first mind set to nurture enquiries into project orders with the help of design team.

● Uphold standards of presentation and professionalism as the Face of the company.

Pay: From ₹40,000.00 per month

Work Location: In person

📌 Design Experience-Centre Manager (DEM) – Hyderabad (Banjara Hills)
🏢 The Wicker Story
📍 Banjara Hills