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The role focuses on nurturing and expanding the allocated franchise network with the support of a team of direct reportees. Responsible for managing a team of FLS focused on driving opportunities to cross sell insurance products to existing customer base of Canara HSBC Life Insurance and Bank partners The candidate will be required to utilize effective communication, team management, leadership skills and sales techniques to ensure their team of FLS understand customer needs, provide tailored solutions, resolve queries & rebuttals, assist in sales & onboarding and ensure overall customer satisfaction The key objective is to drive growth in current business, ensuring adherence to organizational quality standards, processes, policies and guidelines. As a CBH, the individual will oversee a span of branches within the defined regional territory. CBH should motivate, influence and guide their team to collaborate with the branch staff and offer tailored life insurance solutions to meet customers’ financial needs. As an individual CBH should develop a deep understanding of channel dynamics within the territory and formulate effective strategies to gain support and buy-in from channel partners.



Support the achievement of assigned targets on a month-on-month basis hence ensure delivering of measurable results through a team of FLSS. Oversee the hiring of the FLSS team and facilitate a seamless onboarding process to ensure the success of all team members. Accountable for managing employee attrition within the team at agreed levels. Ensure team members' conduct aligns with company standards, mentor them to operate within company code of conduct, stringent monitoring to avoid mis-selling, ensuring data protection at all times. Maintaining discipline in branch visits, joint calls, and input management through Compass for assigned FLSS. Responsible for effective team management, fostering employee motivation and morale, and providing support regarding company processes and policies, including IT, Operations, and Marketing. Support employees in achieving sales targets and assist underperformers in improving their performance efficiently. Additionally, the CBH will assist the RBH in maintaining relationship with senior management at regional offices. However, not required to coordinate directly with RO.

Duties:

• Sales Target delivery • FLS engagement and team morale • Customer engagement and lead conversion

📌 Deputy Manager (Delhi)
🏢 Canara HSBC Life Insurance
📍 Delhi