A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world.

Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.

About Business Unit

Spartan Technology Services and Solutions Private Limited, a subsidiary of IBM, operates globally across 170 countries. It's a crucial part of IBM Business Process Operations, offering end-to-end services for policy renewal and query resolution in the insurance industry, with a strong commitment to data security and quality.

- Minimum 12 - 16 years of qualified experience with minimum 6 years’ experience in Insurance industry

- Insurance Industry training / certification would be preferred.




- Proven ability to draw conclusions and recommendations from data trends and comparisons.
- Demonstrated knowledge to work cross functionally, across Insurance, operations and matrixed structure.
- Hands-on experience to support efforts to identify ways to improve revenue and/or minimize costs through sound executions of project management processes.
- By using knowledge of process, dedicatedly identify areas of concern to the Project Management team.
- Ability to perform assigned tasks within defined schedule and in accordance with established procedures and mentorship.
- Ability to work effectively across language, US time zone & cultural barriers with US based customer.
- Experience managing in a multi-client environment.
- Experience having worked with Insurance clients in Life & Annuity Claims or in Insurance.
- Experience in Tractional Quality in a corporate or consultancy set-up.
- Demonstrated interpersonal skills while contributing to team effort by accomplishing related results as needed.
- Green Belt Certified (Mandatory) or Black Belt (Preferred).
- Preferred Certification in Project Management (PMP).
- Ability to take care of highly personal and confidential information.
- Experience in understanding and executing business controls.
- Proven analytical and problem-solving skills.
- Advanced MS Excel and PowerPoint skills.
- Ambitious individual who can work under their own direction towards agreed targets/goals.
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.

India Enterprise Operations Professional

Noida, IN (0917) Spartan Technology Services and Solutions Pvt Ltd

📌 Deputy Group Manager – Insurance (Policy Admin) (Noida)
🏢 Hakkōda, an IBM
📍 Noida