Who We Are : Osmos, a B2B SaaS company founded by ex-Amazon ad-tech experts, is revolutionizing retail media with an AI-powered operating system that increases retailer profitability (by up to 7% of sales) and delivers superior ROAS for brands. By enabling Tier 1 retailers and marketplaces worldwide to activate more brands and leverage advanced targeting, we help them secure a lasting competitive edge.

Localium is our automotive business. We run hyperlocal digital marketing programmes for OEM dealer networks across India - helping individual dealerships turn local ad spend into showroom walk-ins and retails, while giving the OEM visibility across the whole network.

Your Impact : As a Dealer Success Manager, you own a portfolio of automotive dealerships. You are the person the dealer principal calls, and the person the OEM's zonal team trusts to tell them the truth about what's working.

The job is part relationship, part commercial, part analysis. You will be on the ground at dealerships for a large part of every month — reviewing performance, resolving what's broken, finding the next growth lever, and converting that trust into renewals and incremental spend. You will also sit in front of OEM zonal and regional leadership and defend the numbers.

This is not a support role. You carry a revenue number.

What You'll Do:

- Own retention and renewals for an assigned portfolio of dealerships, and carry the revenue number that comes with it.
- Identify high-growth-potential and churn-risk dealers early, using programme performance data rather than instinct.
- Travel frequently to dealerships to conduct in-person business reviews,



rebuild confidence in the programme, and close on next-period commitments.
- Drive cross-sell and up-sell across the portfolio — increasing media spend and onboarding new dealerships within your territory.
- Partner with the OEM's zonal and regional teams: align on target dealers, co-plan visits, and keep them informed with a single consistent version of the numbers.
- Understand what the client expects and make sure what we deliver matches it — before it becomes an escalation.
- Own dealer escalations and requests end to end, coordinating internally across product, operations and analytics until they close.
- Run weekly and quarterly business reviews with dealer principals and OEM leadership, with analysis that stands up to scrutiny.
- Track implementation progress at the dealership's end — campaign readiness, lead follow-up discipline, and everything else that determines whether spend converts.
- Own dealer NPS for your portfolio, and act on what it tells you.
- Stay current on the automotive digital landscape — competitor programmes, OEM priorities, and how dealers actually buy.

You'll Thrive If You Have:

- 3–5 years of experience in client-facing account management, channel partner management or regional marketing, with at least 2 years involving automotive dealerships.




- Strong existing dealership connects, or a demonstrated ability to build them quickly from a standing start.
- A working understanding of digital marketing performance — cost per lead, lead quality, spend pacing, and what actually moves them.
- Genuine willingness to travel frequently to dealerships and regional offices. This is a core part of the role, not an occasional requirement.
- Excellent communication skills, in person and in writing. You will present to dealer principals and OEM leadership regularly.
- Demonstrated ability to build and hold relationships with senior stakeholders on the client side.
- Strong process orientation — you close loops without being chased.
- Solid spreadsheet skills (Google Sheets / Excel) and comfort reasoning with data.
- A bias toward surfacing problems early rather than managing them quietly.
- Understanding of how dealerships run their own digital sales process — enquiry handling, lead follow-up, and showroom conversion.
- Prior exposure to a 4W OEM network, an auto lead platform, or a dealer marketing competitor.
- Startup environment exposure.

Why Choose Osmos?

- Startup Energy, Enterprise Scale: Fast-paced innovation with global ambition
- Revolutionize Retail Marketing: Be at the forefront of AI-powered solutions
- Meaningful Contribution: Directly impacts major brands' success
- No Red Tape: Autonomy and empowerment to drive results
- Growth & Fun: Continuous learning in a vibrant, collaborative culture
- Competitive Rewards: We value your expertise and offer robust compensation

📌 Dealer Success Manager (Pune)
🏢 Osmos
📍 Pune