Company Description

One Freight Forwarders Pvt. Ltd., headquartered in Mumbai, is a leading logistics service provider with over 15 years of experience in freight forwarding and customs clearance. The company serves the Far East, Asia, Europe, and the USA, with a global network spanning more than 197 countries and 1085 cities and ports.

As a premium member of the JCtrans and WCA Networks, One Freight Forwarders demonstrates a strong commitment to professionalism and service quality. It offers customized sea and air freight solutions, including FCL and LCL, supported by strategic alliances with prime carriers to ensure reliable transit times. The company focuses on building long-term client relationships through flexibility, competitive pricing, and comprehensive logistics and customs clearance services.

Role Description The Customs Clearance Executive is a full-time, in office role based in Mumbai. The role involves coordinating and executing customs clearance procedures for import and export shipments, ensuring compliance with all relevant regulations and documentation requirements. The executive will prepare and verify shipping and customs documents, liaise with customs authorities, freight forwarders, transporters, and clients, and track shipments to ensure timely clearance and delivery.

Day-to-day responsibilities include handling duty calculations, resolving clearance issues, and maintaining accurate records and reports. The role also requires close collaboration with internal teams to provide status updates, address operational challenges,



and support continuous improvement in customs and logistics processes.

Qualifications

- Strong knowledge of customs laws, regulations, HS classification, duty/tax calculations, and import/export procedures.
- Handle end-to-end Import & Export Customs Clearance activities.
- Experience preparing and reviewing shipping and customs documents (invoices, packing lists, BOE, licences, permits, and related forms).
- Coordinate with clients, CHA/customs authorities, shipping lines, airlines, transporters, and internal operations teams.
- Ensure timely filing of customs documents and clearance of shipments.
- Track shipment status and provide regular updates to customers.
- Coordinate for customs examination, assessment, queries, duty payments, and out-of-charge/order processing.
- Ensure compliance with applicable customs regulations and procedures.
- Resolve documentation discrepancies and customs-related issues promptly.
- Maintain accurate records of clearance documents and shipment details.
- Coordinate with accounts and operations teams regarding duty, clearance charges, and other payments.
- Follow up for Delivery Orders, gate passes, and cargo release wherever required.
- Monitor pending shipments and ensure timely closure of files.

Requirements
- 3–8 years of relevant experience in Customs Clearance / Freight Forwarding / Logistics .
- Strong knowledge of import-export documentation and customs procedures.
- Good communication, coordination, and follow-up skills.
- Ability to handle multiple shipments and meet deadlines.
- Proficiency in MS Office and relevant customs/logistics systems.

📌 Customs Clearance Executive (Mumbai)
🏢 ONE FREIGHT FORWARDERS
📍 Mumbai