17 Sep
|
Red Hibiscus Info Solutions
|
Kochi
17 Sep
Red Hibiscus Info Solutions
Kochi
We are looking for confident and customer-focused professionals with advanced English communication skills to join our HNI Customer Support Process.
Position: Customer Support Executive, HNI Process
Candidate Profile
- Male candidates only
- Minimum 1 year of experience in a BPO Voice Process is mandatory
- Excellent/Advanced English communication skills
- Native Malayalam proficiency is mandatory
- Strong customer-handling and interpersonal skills
- Confident, qualified, and customer-oriented approach
Key Responsibilities
- Handle customer queries and provide effective resolutions through voice calls
- Communicate with HNI customers professionally and confidently
- Understand customer requirements and provide accurate information
- Maintain high standards of customer service and satisfaction
- Follow process guidelines, quality standards, and compliance requirements
- Document customer interactions accurately in the system
Working Details
- 6 Days Working
- 1 Rotational Week Off
- Shift timings as per business/process requirements
Salary Take-home Salary: 24,000 29,000 per month ( Depend on last drawn salary and interview performance)
CTC: Up to 33,000 per month (Approx. 4 LPA)
Job Type
Work from Office
If you have strong English communication skills, Malayalam fluency, and BPO voice experience, this opportunity is for you!
📌 Customer Support Executive (Need Excellent communication skills) (Kochi)
🏢 Red Hibiscus Info Solutions
📍 Kochi