Customer Success Executive

Location: Coimbatore, Tamil Nadu

Experience: 1–2 Years

Industry: EdTech / Education / Training

Job Type: Full time | On-site

Job Summary

We are looking for a proactive Customer Success Executive with 1–2 years of experience in customer-facing roles, preferably in the EdTech, Education, or Training industry. The ideal candidate will engage with prospective learners, guide them in selecting suitable courses, and drive enrollments through effective communication and relationship management.

Key Responsibilities

- Contact and engage prospective students through outbound calls.
- Understand learner requirements and recommend suitable courses.
- Convert leads into enrollments through effective follow-up and counseling.
- Explain course offerings, fees, training schedules, and placement support.
- Handle customer queries and maintain strong customer relationships.




- Update lead information and track follow-up activities.
- Meet individual and team enrollment targets.
- Coordinate with internal teams to ensure a seamless customer experience.

Requirements
- 1–2 years of experience in Customer Success, Inside Sales, Telecalling, or Business Development.
- Prior experience in EdTech, Education, or Training is preferred.
- Strong communication, persuasion, and relationship-building skills.
- Comfortable with outbound calling and lead follow-ups.
- Target-oriented, proactive, and customer-focused.
- Familiarity with online learning platforms is an added advantage.

Share profile to [email protected] Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Customer Success Executive (Coimbatore)
🏢 ExpertsPro
📍 Coimbatore