17 Sep
|
TP
|
Sahibzada Ajit Singh Nagar
17 Sep
TP
Sahibzada Ajit Singh Nagar
ob Description: Customer Support Executive – Teleperformance /n Position: Customer Support Executive /n Company: Teleperformance /n Location: Mohali /n Employment Type: Full-Time /n About the Role /n Teleperformance is hiring energetic and customer-oriented individuals for the role of Customer Support Executive. In this role, you will be responsible for handling customer interactions and ensuring a high level of customer satisfaction through effective communication and problem-solving skills. /n Key Responsibilities /n /n
- Handle inbound and outbound, chats, or emails.
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- Resolve customer queries and provide accurate information.
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- Maintain a high level of professionalism and customer satisfaction.
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- Document interactions and update records in the system.
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- Meet performance metrics such as quality, productivity, and turnaround time.
/n /n Eligibility Criteria /n /n
- Excellent communication skills in English.
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- Basic computer knowledge is required.
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- Willingness to work in rotational shifts.
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📌 Customer Specialist (Sahibzada Ajit Singh Nagar)
🏢 TP
📍 Sahibzada Ajit Singh Nagar