2. Executive – Revenue Operations (Abandoned Cart Recovery) - B2C /n /n

- Experience: 4+ year

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- Must have: Travel industry background (Eg: MMT, Goibibo, Yatra.com etc) and abandoned cart recovery experience

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- Relevant backgrounds: Outbound Calling, Tele-Sales, Inside Sales, Customer Retention or Customer Success

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- Budget / CTC: ₹8 - 10 LPA (Fixed)

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- This is primarily a B2C role, involving outbound calls to customers who abandoned their purchase journey, understanding objections and assisting them toward conversion.

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- Robust persuasion, objection handling, rapport-building and customer engagement skills are essential.

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- Candidates should be comfortable working with contact, productivity and conversion targets.

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- E-commerce/digital commerce and Salesforce/CRM experience will be preferred.

/n /n Common Role Details /n /n

- Working Schedule / Shift Timings: 9-hour shift; timings are flexible—10:00 AM–7:00 PM

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- Work Model: Work From Office (WFO) | 5 days a week

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- Location: Hauz Khas, South Delhi

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📌 Customer Service Representative (Delhi)
🏢 Zafify
📍 Delhi