17 Sep
|
Tech Mahindra Business Process Services
|
Pune
17 Sep
Tech Mahindra Business Process Services
Pune
Job Responsibilities:
- Handle inbound calls from international customers.
- Understand and resolve customer queries effectively via calls
- Deliver excellent service with clear and professional communication.
- Ensure first-call resolution and customer satisfaction
- Adherence to quality parameters .
Eligibility Criteria:
- Education: HSC, Undergraduates, Graduates, and Postgraduates
- Min.12 Months & above from International BPO Background is Preferred
- Should be comfortable working in rotational night shifts (5 days a week, 2 rotational offs).
- Excellent communication skills in English.
- Must be comfortable to work in 24/7 work setting.
For more details, Kindly contact the below Spoc :-
Name : Hemant Rao
Mob : (phone hidden)
Email :
[email protected]
📌 Customer Service Representative (Pune)
🏢 Tech Mahindra Business Process Services
📍 Pune