**Customer Service Executive – Voice Process

ONLY FOR LOCAL CANDIDATES** Location: Makarba, Ahmedabad , Work from Office Employment Type: Full time

Interview Mode: Walk-In / Face-to-Face

Shift: Pure Night Shift

Salary: 30-40k CTC (Depending on interview)

About The Role We are looking for confident, enthusiastic, and customer-focused individuals to join our Voice Process / Customer Service Team . The ideal candidate should have strong verbal communication skills, basic computer knowledge, and a customer-oriented approach.

This prospect is open to both freshers and experienced candidates .

Key Responsibilities

- Handle customer interactions through voice calls professionally and efficiently.
- Understand customer queries and provide appropriate solutions.
- Maintain a positive and customer-friendly approach during every interaction.
- Follow company processes, guidelines, and quality standards.
- Accurately update customer information and interaction details in the system.
- Escalate complex issues to the appropriate team when required.
- Meet defined customer service and performance targets.

Eligibility & Requirements

- Experience:



1+ year of customer service experience preferred; freshers are welcome.
- Education: High School Diploma / 10+2 or equivalent.
- Communication: Excellent verbal communication skills.
- Computer Skills: Basic computer knowledge and good computer proficiency.
- Shift: Comfortable working in a pure night shift.
- Location: Local candidates only who can report to the office.
- Candidates must be available for an in-person Walk-In / Face-to-Face interview.

What We’re Looking For

- Excellent communication and interpersonal skills.
- Confident and professional attitude.
- Strong customer-handling skills.
- Ability to work independently as well as in a team.
- Willingness to work in night shifts.
- Good problem-solving and listening skills.

Interview Process Mode: Walk-In / Face-to-Face only Virtual interviews are not available for this requirement. If you are a motivated individual looking to build your career in Customer Service / Voice Process , we would love to meet you!

Apply Now & Walk In for the Interview! Skills: voice process,communication,technical,customer service

📌 Customer Service Executive - Voice Process (Ahmedabad)
🏢 Docdort
📍 Ahmedabad