Customer Service Executive

Company: Dyneton – Authorised Channel Partner of Alibaba.com

Location: Noida, Uttar Pradesh

Employment Type: Full-Time

Experience: Freshers & Experienced Candidates

Job Summary

We are looking for a customer-focused and enthusiastic Customer Service Executive to join our team in Noida. The candidate will be responsible for handling customer queries, providing timely assistance, maintaining good customer relationships, and ensuring a positive customer experience.

Key Responsibilities

- Handle customer queries through calls, messages, and other communication channels.
- Understand customer requirements and provide appropriate information and assistance.
- Follow up with customers regarding their queries, requests, and concerns.
- Maintain accurate records of customer interactions and follow-ups.
- Coordinate with internal teams to resolve customer issues efficiently.
- Build and maintain positive relationships with customers.
- Ensure timely resolution of customer complaints and concerns.




- Maintain professionalism and good communication throughout customer interactions.
- Achieve assigned performance and customer service targets.

Requirements
- Good verbal and written communication skills.
- Customer-oriented approach with a positive attitude.
- Basic knowledge of MS Office and computer operations.
- Good follow-up and problem-solving skills.
- Ability to handle customer queries professionally.
- Freshers are welcome to apply.
- Prior experience in customer service, telecalling, or sales will be an advantage.

What We Offer
- Opportunity to work with an authorised channel partner of Alibaba.com.
- Professional and supportive work environment.
- Learning and growth opportunities opportunities.
- Training and guidance for freshers.
- Performance-based growth opportunities.

Pay: ₹14,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Customer Service Executive (Noida)
🏢 Dyneton
📍 Noida