- Handle inbound and outbound calls.
- Identify the needs of customers, resolve issues and provide solutions. Incase of technical issue follow up by logging a complaint.
- Excellent communication skills
- Maintain good customer relations.
- Meet personal targets and work towards meeting team targets
- Maintain records of the conversations with the customer.
- Positive computer skills
Requirements:
- Laptop
- Strong Wifi - Mobile data will not be allowed
- Power Back Required
Language:
- Hindi (Required)
- Tamil (Required
Pay: ₹12,000.00 - ₹14,000.00 per month
Work Location: Remote
📌 Customer Service Agent - CRC (India)
🏢 Firsthive
📍 India
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