We are looking for a Customer Relationship Manager to handle post- sales operations, including agreement drafting, payment collections, loan coordination, possession formalities, and client servicing. The role requires strong communication, documentation skills, and experience in real-estate CRM.

Role & responsibilities

- Draft and manage Agreements to Sell, Allotment Letters, Possession Letters & addendums.
- Handle payment follow-ups, collections, GST/TDS queries, and account coordination.
- Facilitate home loan processing with banks (documents, demand letters, approvals).
- Manage possession formalities and checks, final dues, handover documentation.
- Maintain customer records, update CRM systems, and ensure smooth post-sales experience.
- Coordinate with Sales,



Accounts, Legal, and Construction teams for issue resolution.
- Address customer queries, escalations, and ensure high satisfaction.

Preferred candidate profile

- 3-5 years of CRM/Post-Sales experience in Real Estate (mandatory).
- Strong communication & customer-handling skills.
- Proficient in documentation, agreements, and basic legal understanding.
- Knowledge of loan processes, banking coordination, GST/TDS basics.
- Valuable command of MS Office & CRM software.
- Graduate degree; MBA preferred.

📌 Customer Relationship Manager (CRM) Real Estate (Chandigarh)
🏢 Unipro Techno Infrastructure
📍 Chandigarh