– Telecaller / Customer Relationship Executive (CRE)

Location: Kadavanthra

Employment Type: Full-Time

Working Days: Monday – Saturday

Joining: Immediate Joiners Preferred

Key Responsibilities

- Handle incoming and outgoing calls related to counselling and training programme enquiries.
- Follow up with prospective clients and maintain regular communication.
- Convert leads into bookings, registrations, or admissions.
- Provide accurate information about Solforge's counselling, wellness, and training services.
- Maintain and update customer records in the CRM system.
- Track lead status and ensure timely follow-ups.
- Prepare and submit daily call reports and activity updates.
- Coordinate with the counselling and marketing teams to improve conversions.




- Ensure a positive customer experience throughout the enquiry process.

Requirements:

- Experience: 2-3 years in Tele calling or Tele sales
- languages: Malayalam & English (mandatory)
- Handle counselling enquiries & follow-ups
- Convert leads into bookings
- CRM updates & daily reporting
- Confident communicator
- Target-driven people-person
- Solid follow-up mindset

Pay: Up to ₹20,000.00 per month

Benefits

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Life insurance
- Paid time off

Work Location: In person

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