- Make service reminder and follow-up calls.
- Schedule and confirm service appointments.
- Handle customer queries and complaints.
- Follow up on pending service jobs and customer concerns.
- Collect customer feedback after service.
- Maintain accurate customer and CRM records.
- Generate repeat service and retention leads.
- Coordinate with Service Advisors and workshop team.
- Monitor customer satisfaction and service follow-up reports
Pay: ₹19,000.00 - ₹35,000.00 per month
Work Location: In person
📌 Customer Relation Manager (Siliguri)
🏢 KAANHA KIA
📍 Siliguri
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