17 Sep
|
Alliance Recruitment Agency
|
Hyderabad
17 Sep
Alliance Recruitment Agency
Hyderabad
Client Relations Executive (CRM & Sales
Support), Hyderabad (Jubilee Hills)
Role: Client Relations Executive (CRM & Sales Support)
V&N; Luxury is a private destination for exceptional collecting, bringing together rare and highly sought-after objects across Modern Indian Art, pre-owned hyper-luxury watches,
hypercars, Hermès bags, and heritage and vintage chandeliers. The business is built around rarity, provenance, authenticity, craftsmanship, discretion, and enduring desirability.
We are looking for a agile, articulate, and people-oriented individual to support client engagement, CRM, sales processes, and the day-to-day coordination required to deliver a thoughtful luxury experience.
Role Overview
This is a client-facing role supporting conversations, relationships, and sales processes across
V&N; Luxury. You will work closely with the founders and senior team members to ensure that every client interaction is organised, responsive, discreet, and personalised.
Key Responsibilities
- Assist in engaging with existing, referred, and prospective clients
- Maintain and update CRM systems with client preferences, interests, interactions, and follow-ups
- Support the sales journey — from initial conversations and enquiries through viewings, follow-ups, and transaction coordination
- Coordinate appointments, private viewings, product information, quotations,
documentation, and client communication
- Assist with inventory tracking and coordination across watches, automobiles, bags,
art,
and other collectible categories
- Maintain accurate records of client requirements, leads, enquiries, and pending actions
- Support senior team members with client presentations, research, product information,
and sales materials
- Build familiarity with luxury products, provenance, pricing, and the nuances of each category
- Ensure timely and polished follow-up with clients and maintain a high standard of responsiveness
Ideal Candidate
- 2–6 years of experience (luxury retail, hospitality, sales, client servicing, private banking, premium automobiles, or high-end retail preferred)
- Strong communication and interpersonal skills, with proficiency in the local language
- Organised, detail-oriented, proactive, and comfortable managing multiple client requirements
- Comfortable interacting with discerning and high-profile clients
- Professional appearance, polished manner, and strong attention to discretion
- Confident with CRM systems, email, documentation, and day-to-day digital tools
- Eager to learn about luxury, collectibles, art, watches, automobiles, fashion, and design
- Looking to build a long-term career in the luxury and collectibles space
What We Value
This role is less about conventional selling and more about understanding — the ability to observe, listen, remember, and support meaningful conversations that develop into long-term client relationships and thoughtful acquisitions.
Location
Jubilee Hills, Hyderabad
📌 Customer Relations Executive- (CRM & Sales Support) (Hyderabad)
🏢 Alliance Recruitment Agency
📍 Hyderabad