At Zomato, excellent experiences are built one conversation at a time.
If problem-solving excites you, going the extra mile comes naturally and you enjoy turning customer concerns into positive moments, wed love to meet you.
Role: Customer Delight Associate
Experience: 0-2 years
Locations: Gurugram
What we’re looking for
- Strong communication skills to confidently and clearly engage with customers
- Logical thinking and presence of mind to handle situations on the spot
- High ownership mindset, you take responsibility until resolution
You’ll be working at the heart of customer experience, helping users feel heard, supported and delighted, every single day!