Customer Care Executive (Panchkula)

Customer Care Executive (Panchkula)

17 Sep
|
Pearl Industries
|
Panchkula

17 Sep

Pearl Industries

Panchkula

Job Responsibilities

- Handle customer queries through calls, WhatsApp, and emails.

- Coordinate with customers regarding orders, requirements, and delivery status.

- Maintain regular follow-ups with customers.

- Coordinate with Sales, Production, and Dispatch teams.

- Handle customer complaints and ensure timely resolution.

- Maintain customer records and order-related information.

- Provide timely updates to customers and ensure smooth communication.

Candidate Requirements

- 2–3 years of experience in Customer Support / Customer Service.

- Excellent communication and interpersonal skills.

- Positive knowledge of MS Office and basic computer operations.

- Good command of Hindi and English.

- Customer-friendly, organized, and responsible attitude.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Customer Care Executive (Panchkula)
🏢 Pearl Industries
📍 Panchkula

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