Customer Care Executive (Indore)

Customer Care Executive (Indore)

17 Sep
|
IMS India Manpower Solutions
|
Indore

17 Sep

IMS India Manpower Solutions

Indore

Roles and Responsibilities :

- Handle customer inquiries via phone calls, emails, or chats to resolve their queries and concerns.

- Provide accurate and timely solutions to customers' issues related to products/services offered by the company.

- Maintain a high level of professionalism while interacting with customers, ensuring excellent customer satisfaction ratings.

- Collaborate with internal teams (e.g., sales, technical support) to resolve complex customer issues.

Job Requirements :

- 0-2 years of experience in an International Voice Process or similar workplace.

- Excellent communication skills for effective interaction with customers from diverse backgrounds.

- Ability to work on rotational shifts including evenings, nights, weekends, and holidays as per business requirements.

📌 Customer Care Executive (Indore)
🏢 IMS India Manpower Solutions
📍 Indore

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