Customer Care Executive (Pune)

Customer Care Executive (Pune)

17 Sep
|
Jalashay Resort
|
Pune

17 Sep

Jalashay Resort

Pune

Sales Executive

Company: Jalashay

Location: Pune / Panshet, Maharashtra

Position: Sales Executive

Annual CTC: 3.5 – 5.0 Lakhs, depending on experience and capability

Employment Type: Full-Time

About Jalashay

Jalashay is a premium experiential hospitality destination located at Panshet, near Pune. We cater to leisure stays, corporate outings, private celebrations, intimate weddings, group bookings and curated hospitality experiences.

We are looking for a smart, energetic and highly driven Sales Executive who can actively generate business, build client relationships and convert inquiries into bookings.

Key Responsibilities

- Handle incoming sales inquiries through calls, WhatsApp, email and other channels.
- Follow up consistently with prospective customers and convert leads into confirmed bookings.
- Generate new business through corporate outreach, referrals, networking and direct prospecting.
- Approach companies, HR teams, Admin teams and event coordinators for corporate outings and offsites.

- Develop business for

- Corporate outings and offsites

- Leisure and group stays

- Private celebrations

- Weddings and social events

- Complete property buyouts
- Understand customer requirements and recommend suitable packages.
- Prepare and share quotations, proposals and packages with clients.
- Conduct property presentations and site visits whenever required.
- Negotiate professionally within approved pricing and commercial guidelines.
- Maintain proper records of leads, follow-ups, quotations and confirmed bookings.
- Update the sales pipeline and CRM/lead tracker regularly.
- Coordinate with the Operations, Front Office and Management teams after confirmation of bookings.
- Develop and maintain long-term relationships with corporate clients, event planners, travel partners and repeat guests.
- Work towards monthly and quarterly sales targets.
- Follow up on previous inquiries, lost leads and existing customers for repeat business.
- Represent Jalashay professionally during client meetings,



networking events and property visits.

Candidate Requirements
- Graduate in any discipline.
- Excellent communication skills in English and Hindi.
- Marathi communication skills will be an added advantage.
- Confident and skilled communication over phone, WhatsApp, email and face-to-face meetings.
- Strong follow-up and relationship-building skills.
- Good presentation and negotiation skills.
- Comfortable working with sales targets.
- Basic knowledge of Excel, Google Sheets and CRM/lead-management systems.
- Well-groomed, presentable and professional personality.
- Self-motivated, disciplined and capable of working independently.
- Willingness to travel locally for meetings, corporate visits and client interactions.
- Flexibility to work on weekends or holidays when important client meetings or site visits are scheduled.

Preferred Experience Candidates with prior experience in any of the following will be preferred:
- Hotels / Resorts
- Hospitality Sales
- Corporate Sales
- Banquet / Wedding Sales
- Event Management
- Travel & Tourism
- B2B Sales

Hospitality experience is preferred but not mandatory. A strong salesperson with excellent communication skills, a good attitude and proven ability to generate and close business will also be considered.

What We Are Looking For

We are specifically looking for someone who is:

- Hungry for sales and growth
- Excellent at follow-ups
- Comfortable making outbound calls
- Confident while meeting senior corporate clients
- Able to build relationships instead of only taking orders
- Organised with leads and follow-up schedules
- Persistent without being pushy
- Capable of converting inquiries into revenue
- Responsible for taking ownership of the complete sales cycle

Compensation 3.5 Lakhs to 5.0 Lakhs per annum, depending on experience, communication skills and sales capability.

Performance-linked incentives may also be considered based on achievement of sales targets.

Ideal Candidate A young, energetic and ambitious salesperson who wants to build a career in hospitality sales and can help grow Jalashay's corporate, leisure, wedding and event business.

📌 Customer Care Executive (Pune)
🏢 Jalashay Resort
📍 Pune

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