Urgent requirement for customer care executive for international process for rotational shift for Thane Location. 5 minutes walkable distance from Thane Railway Station Graduation mandatory. Under graduates are also welcome with same line experience excellent communication. Brief about role as mentioned below 24×7 International Inbound Customer Service Process: International Inbound Customer Service Employment: Full-Time Location: Mumbai / Navi Mumbai Shifts: 24×7 Rotational : We are hiring Customer Service Advisors for Yoummday GmbH’s international 24×7 inbound customer service campaign.

The role involves handling inbound customer interactions, resolving queries professionally, maintaining service quality, and achieving defined productivity, quality and customer-service KPIs while following client SOPs, security and compliance requirements.





Shift

Timings (IST)

- Morning: 6:00 AM – 2:00 PM - Afternoon/Evening: 2:00 PM – 10:00 PM - Night: 10:00 PM – 6:00 AM Salary Brackets:
- Customer Service Advisor: ₹30,000/month Key Requirements:
- Excellent English communication and customer-handling skills - Basic computer and typing skills - Flexibility to work rotational shifts, including night shifts - Robust problem-solving and communication abilities - International BPO Inbound/customer-service experience preferred - Ability to meet defined KPIs and follow SOPs - Commitment to client confidentiality, security and compliance standards

📌 Customer Care Executive (Thane)
🏢 Global Edge
📍 Thane