- Provide functional support for CTMS applications and clinical operations.
- Work closely with clinical teams, business users, and IT teams for issue resolution and enhancements.
- Support study setup, user access management, data review, and system administration activities.
- Analyze business requirements and support process improvement initiatives.
- Coordinate incident, problem, and change management activities.
- Ensure compliance with GxP, SOPs, and clinical regulatory standards.
- Support UAT, validation, release management, and reporting activities.
- Prepare operational documentation, KPIs, and training materials.
- Required Skills 4–6 years of experience in CTMS support or Clinical Operations.
- Hands-on experience with CTMS platforms such as Veeva CTMS, Medidata, Oracle Siebel CTMS, or similar systems.
- Valuable understanding of clinical trial lifecycle and clinical operations processes.
- Experience in stakeholder coordination and offshore support model.
📌 CTMS Business expert (Mumbai)
🏢 NR Consulting
📍 Mumbai
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