Qualification: Graduate with minimum 5 years of post-qualification experience
Shift: US Shift / Flexible to work as per US business hours
About the Role
We are looking for a proactive and detail-oriented Clinical Research Payments Specialist with hands-on experience in Greenphire and US-based Clinical Research Organization (CRO) payment processing.
The ideal candidate will be responsible for processing clinical trial payments, working with Clinical Trial Agreements (CTAs), and directly coordinating with US-based client teams.
Key Responsibilities
- Process payments related to Clinical Trial Agreements (CTAs).
- Manage and process clinical research payments using the Greenphire application.
- Coordinate directly with US-based CRO and client teams.
- Handle client communication through video calls and written communication.
- Ensure payment processing is accurate and completed within timelines.
- Review payment-related information and resolve discrepancies when required.
- Collaborate with internal and external stakeholders to ensure smooth payment operations.
- Work according to US business hours and support client requirements.
Mandatory Requirements
- Minimum 3+ years of experience working with US-based CROs.
- Hands-on experience with Greenphire.
- Practical experience in Clinical Trial Agreement (CTA) payment processing.
- Experience interacting directly with US-based clients/teams.
- Willingness to work in US shifts.
- Candidates must be based in Delhi NCR.
- Graduate degree with minimum 5 years of post-qualification experience.
Key Skills
- Excellent oral and written communication skills.
- Solid interpersonal and stakeholder management skills.
- Good attention to detail and payment processing accuracy.
- Positive, proactive, and team-oriented approach.
- Ability to work independently and manage multiple priorities.
- Strong coordination and problem-solving skills.
Ideal Candidate
- A go-getter who has strong Greenphire + Clinical Research Payments + US CRO experience and is comfortable communicating directly with US clients.
📌 CTA Payment (Greenphire) (New Delhi)
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