We are looking for an experienced and result-oriented Telecalling Manager to lead and manage our telecalling team.
The candidate will be responsible for handling customer interactions, guiding the team in converting enquiries into sales, and ensuring excellent customer service through call support for both showroom visits and online jewellery orders.
Key Responsibilities:
- Managing and leading the telecalling team
- Handling customer enquiries related to jewellery and online orders
- Ensuring proper follow-up on customer leads
- Supporting customers with product details and order assistance
- Converting enquiries into sales opportunities
- Coordinating with sales and online order teams
- Monitoring daily calling performance
- Maintaining call records and reports
- Ensuring smooth customer communication and service
Pay: ₹20,000.00 - ₹25,000.00 per month
Advantages
- Health insurance
- Provident Fund
Application Question(s):
- Do you have experience in Team Handling?If Yes,How many years?