Hiring: CRM Role

Location: Tardeo, Mumbai

Salary: Up to ₹40,000

Role Overview

We’re looking for a CRM Executive to manage strong relationships with distributors, dealers, retailers, and key customers. The role involves handling queries, coordinating orders, resolving complaints, and ensuring smooth pre/after‑sales support while maintaining accurate records in the CRM system.

Key Responsibilities

Customer relationship management — Build long‑term ties with distributors, dealers & customers.

- Order coordination — Track orders, follow up on deliveries, and ensure timely updates.
- Complaint handling — Register, resolve, and coordinate warranty/replacement requests.
- CRM database management — Update profiles, maintain records, generate reports.
- Sales support — Assist with quotations, documentation, campaigns, and product launches.




- After‑sales service — Handle warranty/service requests and collect feedback.
- Reporting — Prepare daily/weekly/monthly reports and track retention metrics.

Skills & Qualifications

- Bachelor’s degree.
- 2–4 years in CRM, customer support, or sales coordination.
- Robust communication, problem‑solving, and follow‑up skills.
- Proficiency in MS Office & Excel.
- Experience in mobile accessories, electronics, FMCG, or consumer durables preferred.

Pay: Up to ₹40,000.00 per month

Application Question(s)

- Are you ok with the job location Tardeo, Mumbai, Maharashtra?
- Are you comfortable with the offered salary package of (40k)?
- What is your native state ?

Experience:
- CRM: 3 years (Required)

Work Location: In person

📌 CRM Manager (Tardeo)
🏢 Praveshdoors
📍 Tardeo