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Job Title - Corporate Insurance
Experience - 2-4 years
Location - Greater Noida (Onsite)
KEY RESPONSIBILITIES
- Assist Employees with understanding of policy benefits, Exclusions and claim processing
- Maintaining the Response TAT through dedicated mail id • Coordinate for cashless request & Reimbursement Claims with TPA/ Insurer/ Broker/ Hospital.
- Monitor & follow up on Claim Status with TPA
- Ensure timely follow-up on Queries claim with employees.
- Escalate complex issues to higher-level support teams.
- Ensuring accurate and up-to-date record-keeping of employee related grievances
- Continuously evaluate and improve the processes for efficiency and employee satisfaction.
ROLE COMPETENCY
- Good communication and interpersonal skills.
- Solid Follow-up and coordination skills.
• Knowledge of insurance products and processes.
- Good understanding of Cashless and reimbursement claims
- Ability to handled multiple cases simultaneously.
- Experience with Office 365.
- Coordination with internal departments to ensure seamless work done.
- Ability to work under pressure, especially during critical/ urgent cases.
Internal Stakeholders
- Business HR
- Finance
- Admin
- Employees
External Stakeholders
- TPA
- Broker
- Insurer
- Hospitals For more insights, connect with Sanjana Mehra
Email id -
[email protected]
📌 Corporate Insurance Handling (Noida)
🏢 Coforge
📍 Noida