Content Designer (Senior level)

Come join our creative, can-do content design Teams! We're a team of end-user focused UX content designers and content strategists, and we're looking for a versatile, tech-savvy content designer to join us in creating—and shaping the future of work for millions of people around the world, no big deal. :)

It's all the people, content, tools, and conversations you need to get work done in one place—a hub for teamwork. Our content design work for Teams includes user interface text, first-run experiences, in-product contextual assistance and notifications, information architecture, user research, experimentation, help and support articles, and more.

Your focus -

You'll help us with in-app product content for our smart meeting solutions that help workers conduct meetings more effectively in all stages of the meeting (before, during, and after). On a typical day in this role, you might:

- Work with an interaction designer to craft copy for a feature or flow
- Do a terminology exploration for a new concept
- Develop copy treatments for a user research study or in-product experiment
- Bring your voice to a design critique of proposed features or scenarios
- Draft a new entry for our term list and review with the team
- Observe a customer study

You'll love this role if:

- You're passionate about words, design, and technology
- You know the names of a few parts of speech
- You love a variety of writing challenges—from teeny mobile spaces to coherent cross-product flows to friendly how-to articles
- You dig digging into metrics and customer feedback
- You thrive in creative, collaborative cultures, yet are disciplined, organized, and able to independently manage the details of your work




- You're proactive about communicating priorities and trade-offs—and adjusting as you get feedback
- You're self-aware, growth-minded, and composed
- You understand the broader context of your work, and can always map your activities to both customer needs and business goals
- Most of all, you care about the people who are using technology, and making their experiences better.

Responsibilities-

- Write and edit friendly, brilliantly explicit UX copy—with Teams brand flair
- Perform functional and editorial quality assurance on content as appropriate
- Understand and effectively use our content model, content types, style guide, and brand voice
- Use multiple sources of customer data to inform strategic content direction and improvements
- Identify opportunities for content additions, improvements, and reuse/repackage and effectively pitch those ideas to the team and stakeholders.

Requirements-

- 5+ years of experience writing end-user facing UX copy (applications, web, ecommerce, etc.)
- Proficient with MS Office products
- Proficient with editing copy in design software like Figma
- Portfolio of writing and content samples
- North American English fluency
- BA/BS degree in English, Communications, Creative Writing, Journalism, or other literary/communication subjects

Additional qualifications

- Natural and inquisitive passion for contemporary technology
- Experience working with Design discipline (interactive, visual, research)
- Experience with digital content tools/CMS
- Experience working with customer research
- Agency copywriting experience
- Flexible, versatile writing across form factors, subject matter, and audiences
- Self-motivated collaboration and problem-solving skills

Screening criteria

•Prior exp with Digital product

•Design Degree Or Mass Communication Degree

Note - Please avoid profiles with Media Publication.

📌 Content Writer 5 (Hyderabad)
🏢 Trigent Software
📍 Hyderabad