Surabi Agencies is looking for a responsible and organized Collection Executive to manage customer payment follow-ups, maintain collection records, and coordinate with customers regarding outstanding payments.

The ideal candidate should have good communication and interpersonal skills, be comfortable interacting with customers, and maintain accurate records of collection activities.

Key Responsibilities

- Follow up with customers regarding pending and scheduled payments.
- Communicate professionally with customers through phone calls and, when required, in-person visits.
- Maintain accurate records of outstanding payments and collection status.
- Coordinate with the accounts and sales teams regarding customer payment information.
- Update payment follow-up details regularly.
- Track assigned customer accounts and ensure timely follow-up.
- Visit customers locally when required for payment-related coordination.
- Collect and submit payment-related documents or information as per company procedures.
- Maintain proper documentation of collection activities.
- Escalate payment-related issues or discrepancies to the appropriate team.
- Handle customer queries related to payment schedules and outstanding amounts professionally.
- Follow company policies and procedures while carrying out collection activities.

Requirements
- Valuable verbal communication and interpersonal skills.
- Basic knowledge of customer handling and payment follow-up.




- Ability to maintain accurate records and follow assigned schedules.
- Basic computer and smartphone knowledge.
- Ability to communicate professionally with customers.
- Willingness to travel locally within Chennai when required.
- Responsible, punctual, and organized approach to work.
- Previous experience in collections, accounts follow-up, sales support, or customer service will be an advantage.

Education

12th Pass / Diploma / Any Degree

Preferred Skills

- Customer communication
- Payment follow-up
- Record keeping
- Basic computer skills
- Customer relationship management
- Time management
- Problem-solving and coordination

Experience

1–3 years of relevant experience preferred.

Candidates with relevant customer-facing experience may also be considered based on their skills and suitability for the role.

Compensation

₹20,000 – ₹25,000 per month, based on relevant experience and suitability for the role.

Work Schedule

Full-time position. Working days and timings will be communicated during the interview process.

Application Process

Interested candidates can apply through Indeed with an updated resume. Shortlisted candidates will be contacted regarding the next stage of the recruitment process.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits

- Commuter assistance
- Internet reimbursement

Work Location: In person

📌 Collection Executive (Keelkattalai)
🏢 Surabi Agencies - Water Tanks Manufacturers and Suppliers in chennai
📍 Keelkattalai