Responsible for collecting pending student fees, following up on overdue payments, and maintaining accurate payment records. The role involves communicating with students and parents, resolving payment-related queries, and achieving monthly collection targets.
Key Responsibilities:
- Follow up with students/parents for pending fee payments.
- Send payment reminders via calls, emails, and WhatsApp.
- Maintain collection records and update CRM.
- Resolve payment-related queries and coordinate with internal teams.
- Achieve monthly collection and recovery targets.
- Prepare basic collection reports and escalate unresolved cases.
Requirements:
- Graduate in any discipline.
- 1–3 years of experience in collections, tele sales, or customer service.
- Valuable communication and negotiation skills.
- Basic knowledge of MS Excel and CRM tools.
Pay: ₹18,580.75 - ₹29,473.19 per month
Benefits
- Flexible schedule
- Leave encashment
- Paid sick time