Job Title:

Collections Manager – Unsecured Recoveries

Job Details:

Job Name: Collections Manager – Unsecured Recoveries -Collections

Business Unit: Collections

Team: Unsecured Recoveries

Reports to: Area Collection Manager – Unsecured Recoveries

Location: PAN India

Job Fn: Risk / collections

Role Type: Individual Contributor

Direct Reportees: NA

Travel Required: moderate

Job Band Range: E1 – E4

JD Created date: 23jan19

JD Updated date: 23jan19

Version No: 2.0

Job Purpose:

Deliver portfolio indicators; maximize recovery

Execute collection strategies

Ensure process adherence; implement checks

Liaise with other functions

Job Responsibilities:

Manage receivables; define collection strategies

Achieve monthly/annual recovery targets

Grow recovery rate percentage

Convert fresh pools; mark liens

Track receipt cut count, settlement count

Monitor settlement approvals, conversions

Manage vendor relationships; ensure compliance

Improve collection efficiency; maximize recoveries

Deploy,



monitor Handheld Terminals (HHT)

Upload allocations; capture follow-up trails

Ensure call recording; review calls

Hire vendors, DRA certified executives

Process vendor bills; close no due certificates

Track legal cases; validate applicants/properties

Improve legal conversions; coordinate resources

Adhere to bank processes; monitor cash deposits

Manage CRM escalations; resolve cases

Conduct vendor, yard visitations

Track ARTS, GR entries; maintain month-end closures

Educational Qualifications:

Graduation

Post-Graduation

Key Skills:

Influencing

Banking product, process knowledge

Planning, organizing

Communication

Competition, industry trends knowledge

Negotiation

Basic Ms office

Experience Required:

Minimum 1 year

Banking exposure preferable

Major Stakeholders:

Customers

Branch Banking Team

Operations

Credit

Risk

📌 Collec. Mgr Recoveries-Unsecured (Sambalpur)
🏢 HDFC Bank
📍 Sambalpur