WE ARE HIRING | MANAGER - CLIENT SERVICING

? Location: Chembur, Mumbai

? Experience: 7 - 9 Years

? Industry Preference: Events

? About WOOT Factor

Since 2009, WOOT Factor Brand Architects has been crafting unforgettable brand experiences across industries — BFSI, Sports, Luxury, Lifestyle, and Corporate.

Co-founded by Smita Shah & Amit Relan, we're known for:

✨ Creative Communication

? Experiential Marketing

? Event Innovation

Instagram link: https://www.instagram.com/wootfactor_brandarchitects?igsh=ODVkeWkyNGszZDh4

Job responsibilities:

As a Client Servicing Manager, solid interpersonal skills, effective communication, and attention to detail are crucial to building and maintaining long-term client relationships. Additionally, a thorough understanding of the industry, event planning, and budget management are essential for success in this role.

MICE events Experience will be an added advantage.

Key job responsibilities include

? Key Responsibilities

- Client Relationship Management: Establish and nurture relationships with clients, understanding their objectives and preferences to deliver tailored event solutions.
- Proposal Development:



Prepare comprehensive event proposals and presentations, showcasing suitable venues, services, and event options.
- Event Planning: Collaborate with the events team to plan and organize events according to clients' specifications.
- Budget Management: Ensure that event proposals align with the client's budget, and manage any financial considerations throughout the event planning process.
- Communication: Maintain regular communication with clients, providing updates on event progress and addressing any questions or concerns.
- Post-Event Evaluation: Gather feedback from clients after events to assess satisfaction levels and gather insights for future improvements.
- Market Research: Stay up-to-date with industry trends, competitor offerings, and client preferences to enhance service quality and identify new business opportunities.

? Mandatory

✔️ Excellent English writing & editing skills

✔️ Prior experience in events, digital agencies, or media houses

✔️ Creative thinker with ability to adapt to diverse industries

📌 Client Servicing Manager (Mumbai)
🏢 Woot Factor Brand Architects
📍 Mumbai