We are looking for a Client Relationship Executive to manage client communication, understand their requirements, provide timely updates, and maintain solid professional relationships with clients.
Key Responsibilities
- Handle day-to-day communication with clients.
- Understand client requirements and coordinate with the internal team.
- Maintain positive and professional relationships with clients.
- Follow up with clients regarding ongoing requirements and updates.
- Respond to client queries and provide appropriate information.
- Coordinate with internal teams to ensure client requirements are completed on time.
- Collect client feedback and communicate it to the concerned team.
- Maintain records of client requirements,
communication and follow-ups.
- Ensure smooth and timely communication with clients.
- Handle multiple clients and tasks efficiently.
Required Skills
- Excellent communication and interpersonal skills
- Proficiency in Tamil and English communication is required
- Strong client-handling and follow-up skills
- Good coordination and problem-solving abilities
- Professional and friendly approach
- Ability to manage multiple clients and priorities
- Basic computer knowledge
- Knowledge of additional languages such as Hindi or Telugu will be an added advantage
- Freshers with excellent communication skills may also be considered