– CLIENT COORDINATOR

Position: Client Coordinator

Department: Client Relations / Recruitment Operations

Location: Sevoke Road Siliguri

Employment Type: Full-Time

Experience: 1–3 Years preferred

Salary: As per industry standards / Based on experience

About the Role

We are looking for a proactive and well-organized Client Coordinator to manage communication with clients, coordinate recruitment requirements, and ensure smooth execution of assignments. The candidate will act as a link between clients, recruiters, candidates, and the management team.

Key Responsibilities

- Communicate with existing and prospective clients through phone, WhatsApp, email, and other skilled channels.
- Understand client manpower requirements, job descriptions, salary structures, locations, and other hiring criteria.
- Coordinate with the recruitment team to ensure suitable candidates are sourced and shortlisted.
- Share candidate profiles with clients and follow up on interview schedules and feedback.
- Maintain regular communication with clients regarding recruitment progress.
- Schedule interviews between clients and candidates and ensure timely coordination.
- Maintain accurate records of client requirements, candidate submissions, interviews, selections, and joining status.
- Follow up with selected candidates until their joining is completed.
- Handle client queries, concerns, and requests professionally and escalate issues to management when required.
- Prepare regular recruitment status reports for clients and management.
- Develop and maintain strong professional relationships with clients.
- Follow up for pending feedback, interview results, joining confirmation, and other recruitment-related updates.
- Coordinate with the HR/recruitment team to achieve placement targets.




- Maintain confidentiality of client and candidate information.
- Perform other coordination and administrative duties assigned by management.

Required Skills
- Excellent verbal and written communication skills.
- Good interpersonal and client-handling skills.
- Strong follow-up and coordination ability.
- Good knowledge of MS Excel, Word, WhatsApp, and email.
- Ability to manage multiple clients and assignments simultaneously.
- Good organizational and time-management skills.
- Professional attitude and presentable personality.
- Ability to work under deadlines and recruitment targets.
- Problem-solving and negotiation skills.

Preferred Qualifications
- Graduate in any discipline.
- Prior experience in recruitment, HR, consultancy, customer relationship management, sales coordination, or client servicing will be an advantage.
- Freshers with excellent communication and coordination skills may also be considered.

Key Performance Indicators (KPIs)
- Client satisfaction and retention.
- Timely response to client requirements.
- Number of candidate profiles successfully coordinated.
- Interview-to-selection and selection-to-joining conversion.
- Timely follow-up and closure of recruitment assignments.
- Accuracy of recruitment records and reports.
- Achievement of assigned monthly targets.

Candidate Profile The ideal candidate should be responsible, energetic, confident, organized, and comfortable communicating with clients and candidates on a daily basis. The person should have a strong follow-up approach and the ability to build long-term professional relationships.

Apply Now:

Interested candidates can share their updated CV with the HR/Recruitment Team.

Pay: ₹8,000.00 - ₹12,000.00 per month

Benefits

- Cell phone reimbursement

Work Location: In person

📌 Client Coordinator (Siliguri)
🏢 THE EDGE
📍 Siliguri