Designation:Chief of Staff & Executive Assistant to Founder & CEO

Location: Bengaluru, India — Hybrid / primarily office-based

Reports to: Founder & CEO

Experience: Ideally 6–10 years

Employment Type: Full-time

Working Hours: India-based role with daily overlap with U.S. business hours,

This role is based in Bengaluru but is specifically designed to provide daily overlap with U.S. working hours.

A typical work schedule is expected to be approximately:

3:00/4:00 PM IST to 12:00/1:00 AM IST

About Organisation:

We are a quick-growing healthcare technology company building technology-enabled virtual care solutions for specialty medical practices in the United States.

Our platform helps specialty practices deliver scalable care outside the clinic through virtual care programs, patient engagement, technology, clinical workflows and AI-enabled solutions.

As our organisation continues to scale, we are looking for an exceptional Chief of Staff & Executive Assistant to the Founder & CEO, based in Bengaluru.

This is not a traditional Executive Assistant role.

The person will work closely with the Founder & CEO across company strategy, leadership coordination, board preparation, customer initiatives, product priorities, hiring, business analysis and day-to-day CEO-office operations.

The right person will become a trusted extension of the CEO.

The Role

The primary objective of this position is simple:

Make the CEO and the organization significantly more effective.

The role combines two responsibilities:

Executive Leverage

Help the CEO manage time, information, communication, meetings, travel, priorities and follow-through.

Chief of Staff / Business Execution

Help translate CEO priorities into action across the company, coordinate senior leaders, drive strategic initiatives and prepare the CEO for important decisions.

Becauserimarily operates in the United States, this role will be based in Bengaluru but will operate substantially during overlapping U.S. business hours.

This is an significant part of the position.

The person should expect to work with the CEO and U.S. leadership team every working day, rather than simply joining occasional evening calls.

Key Responsibilities

1. Run the CEO Office

Create a disciplined operating system around the CEO.

Maintain a clear view of:

- · CEO priorities
- · Key decisions
- · Delegated items
- · Follow-ups
- · Important relationships
- · Upcoming meetings
- · Customer commitments
- · Board commitments
- · Strategic initiatives
- · Recruiting priorities
- · Important deadlines
- Nothing important should get lost.
- Proactively identify what requires the CEO’s attention rather than waiting for instructions.

2. Calendar & Priority Management

- Own and actively manage the CEO’s calendar.
- This is not simply a scheduling function.
- Understand:
- · Why a meeting is required
- · Whether the CEO needs to attend
- · Who else should participate
- · What decision is expected
- · Whether something can be delegated
- · Whether the issue can be handled asynchronously
- Protect the CEO’s time for the highest-value activities.
- Coordinate meetings across U.S., India and international time zones.

Because this role works daily with the CEO during U.S. hours, the individual should be available to handle real-time scheduling changes, priorities and issues during the CEO’s working day.

3. Daily CEO Coordination

- Maintain a highly effective daily operating cadence with the CEO.
- This may include:
- · Reviewing priorities for the day
- · Preparing upcoming meetings
- · Identifying decisions required
- · Reviewing outstanding follow-ups
- · Coordinating with senior executives
- · Tracking delegated actions




- · Surfacing issues requiring CEO intervention
- · Preparing information required for upcoming decisions
- The goal is to develop enough context that the individual increasingly anticipates what the CEO needs before being asked.

4. Meeting Preparation

- Prepare the CEO for important:
- · Leadership meetings
- · Customer meetings
- · Board meetings
- · Investor discussions
- · Candidate interviews
- · Partnership discussions
- · Strategic planning sessions

For significant meetings, prepare concise briefing materials covering:

Objective

Why are we having this meeting?

Context

What does the CEO need to know?

Decision

What decision or outcome is required?

Issues

What are the unresolved questions or risks?

Recommendation

What should we do?

The objective is for the CEO to enter important meetings already prepared.

5. Leadership Team Coordination

- Work closely with senior leaders across:
- · Product
- · Engineering
- · Finance
- · Sales
- · Operations
- · Clinical
- · Patient Engagement
- · Marketing
- · HR
- Track decisions and commitments made in leadership meetings.
- Follow up with owners.
- Ensure deadlines are met.
- Escalate issues when required.

The candidate must be comfortable following up with senior executives and holding people accountable while maintaining strong working relationships.

6. Strategic Projects

- Take ownership of selected CEO-led initiatives.
- Examples could include:
- · New product initiatives
- · Market expansion
- · Competitive analysis
- · Pricing strategy
- · Business model analysis
- · Strategic partnerships
- · M&A; opportunities
- · Customer initiatives
- · New business opportunities
- · AI initiatives
- · Organizational projects
- · Executive hiring
- · Operating-plan initiatives

8. Board & Investor Support

Support preparation for board meetings and investor discussions.

Responsibilities may include

· Coordinating board materials

· Gathering functional updates

· Reviewing presentations

· Preparing CEO talking points

· Tracking board requests

· Managing follow-ups

· Maintaining important board documentation The candidate will have access to highly confidential company information and must demonstrate exceptional discretion.

9. Executive Communication

Help draft and refine communications from the CEO, including:

· Internal emails

· Leadership communications

· Customer communications

· Board communications

· Candidate outreach

· Investor communications

· Meeting summaries

· Presentations

Excellent written and spoken English is essential.

The individual should be able to communicate comfortably with senior U.S.-based executives, customers, physicians, investors and partners.

10. Travel & Logistics

Coordinate CEO travel when required, including international travel.

Responsibilities may include

· Flights

· Hotels

· Ground transportation

· Meeting logistics

· Itineraries

· Schedule coordination

· Last-minute changes

Travel planning should optimize both business productivity and CEO time.

The individual may occasionally be required to travel within India or internationally.

This allows the individual to:

· Work with the CEO in real time

· Participate in leadership meetings

· Join important customer discussions

· Coordinate directly with U.S. executives





· Respond to issues during the U.S. business day

· Complete follow-ups while U.S. teams are still online

This is not an occasional late-evening-call requirement.

Daily U.S. overlap is a normal and fundamental part of the position.

Candidates seeking a conventional 9 AM–6 PM India working schedule should not apply.

At the same time, we expect sustainable working hours. The position should not routinely require both a full Indian workday and a full U.S. workday.

What We Are Looking For

Exceptional Organization

You can manage dozens of concurrent priorities without losing track of details.

Strong Business Judgment

You understand what deserves CEO attention and what does not.

You know when to escalate, when to delegate and when to solve something yourself.

Intellectual Curiosity

You can quickly understand unfamiliar industries, technologies, financial concepts and business problems.

High Ownership

You naturally think:

“How do I get this done?”

rather than:

“Whose responsibility is this?”

Bias Toward Action

You identify problems before they become urgent and proactively resolve them.

Strong Analytical Ability

You are comfortable with numbers, spreadsheets, business metrics and structured problem solving.

Excellent Communication

You can communicate comfortably with:

· Senior executives

· Physicians

· Customers

· Investors

· Board members

· Employees

· External partners

Persistence

You are comfortable following up repeatedly when something needs to get completed.

Low Ego

You are equally comfortable preparing a strategic business analysis and fixing a calendar or travel issue.

Neither feels beneath you.

Discretion

You will have access to highly confidential business and personal information.

Trust and integrity are non-negotiable.

Ideal Background

We are deliberately flexible about exact background.

Strong candidates may come from:

· Chief of Staff roles

· Founder’s Office roles

· CEO Office roles

· Senior Executive Assistant roles

· Strategy and operations

· Management consulting

· Investment banking

· Startup operations

· Business operations

· Program management

We expect the strongest candidates to have approximately 6–10 years of professional experience, although exceptional candidates outside this range will be considered.

A bachelor’s degree is required.

An MBA is helpful but not required.

Experience working directly with U.S.-based executives or customers is highly desirable.

Experience in healthcare, technology, SaaS, startups or U.S.-focused businesses is useful but not mandatory.

Important: This Is a Hybrid Role

Candidates should clearly understand the nature of this position.

This is not a pure strategy Chief of Staff role.

And it is not a traditional Executive Assistant role.

The ideal candidate enjoys both.

- You may spend one hour helping analyze a new business opportunity and the next ensuring an important CEO meeting gets rescheduled correctly.
- You may help prepare a board presentation, participate in a leadership meeting, analyze a business issue and coordinate CEO travel within the same week.
- You need to be comfortable operating across the entire spectrum.
- - AI & Technology Orientation
- We are building an increasingly AI-driven company, and we expect the CEO Office to operate the same way.
- You should be highly comfortable using AI and modern productivity tools for:
- · Research
- · Market analysis
- · Competitive analysis
- · Meeting preparation
- · Meeting summaries
- · Document creation
- · Presentation development
- · Data analysis
- · Email drafting
- · Information organization
- · Workflow automation

📌 Chief of Staff & Executive Assistant to Founder & CEO (Bengaluru)
🏢 Nexifyr Consulting
📍 Bengaluru