Call Centre Operations (Gurugram)

Call Centre Operations (Gurugram)

17 Sep
|
Clix Capital
|
Gurugram

17 Sep

Clix Capital

Gurugram

- JD – Collections Manager - Call Center Ops Role & Responsibilities
- Managing Entire Early Warning Signal (EWS) Across all the products (Secured & Unsecured)
- Data Analysis & Risk Segmentation on the overall book.
- Managing Entire Digital Collections (Secured & Unsecured Product) on the overall book.
- Managing Bucket X Call Center
- Call - Center Management
- Managing Bounce & Penal Charges Collection
- Vendor Management, Vendor On-boarding & Vendor Audit
- E-Mail, SMS & IVR Template DesigningAudit & Compliance Related Material Designing

Location: Noida Experience: 5-8 yrs

Education: Graduate

Qualified Skills: Debt Collections & Recovery, Digital Collections, Agency Management

Skills: Call Center S/W, Collections Apps, MS Office

Updated Date 16-09-2026

Job ID

Job_722

Department

Call Center

Location

Gurugram, Haryana, India

Employee Type

Full Time

📌 Call Centre Operations (Gurugram)
🏢 Clix Capital
📍 Gurugram

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