Overview

Seeking a Business Manager with 5+ years of experience in business operations, strategy, and financial management, preferably in a SaaS environment. The role involves strategic planning, budgeting, operational oversight, cross-functional coordination, and performance tracking to drive business growth and efficiency. Strong analytical, leadership, and communication skills are essential.

Key responsibilities

- Strategic Planning Execution Collaborate with the executive team to define and execute business strategies aligned with organisational goals.

- Identify market opportunities, develop strategic plans, and prioritise initiatives to drive growth.

- Develop and manage budgets and financial models to monitor costs and revenue streams.

- Analyse financial performance, provide forecasts, and recommend actionable insights for improvement.

- Oversee day-to-day operations to ensure processes are efficient, scalable, and aligned with best practices.

- Identify bottlenecks and lead continuous improvement initiatives to optimise workflows and resources.

- Collaborate with Sales, Marketing, Product, and Customer Success teams to ensure alignment on strategic objectives.

- Serve as a liaison between departments to facilitate information sharing, project management, and issue resolution.

- Define and track key performance indicators (KPIs) and metrics (e.g., revenue growth, customer acquisition costs, churn).

- Prepare and present regular reports to senior leadership, highlighting opportunities, challenges, and progress.

- Lead cross-functional projects and initiatives, ensuring timely and on-budget delivery.

- Develop and maintain project documentation,



scope, and stakeholder communications.

- Identify operational, financial, and compliance risks, and develop mitigation strategies.

- Ensure adherence to legal, regulatory, and industry-specific requirements (e.g., data protection regulations).

- Maintain strong relationships with internal and external stakeholders (vendors, partners, clients).

- Negotiate contracts and manage vendor relationships to optimise cost and quality of services.

- If applicable, mentor and manage direct reports or cross-functional teams.

- Foster a culture of accountability, innovation, and continuous learning.

- Stay updated on SaaS market trends, competitive landscape, and emerging technologies.

- Use insights to inform strategic decisions and refine business processes.

Competencies

- Educational Background Bachelor s degree in Business Administration, Finance, or a related field (Master s/MBA is preferred).

- 5+ years of experience in business operations, strategy, or general management, preferably in a technology or SaaS workplace.

- Proven track record of improving operational efficiency and driving business growth.

- Ability to interpret complex data, derive actionable insights, and align operational plans with strategic objectives.

- Proficient in financial analysis,



forecasting, and understanding SaaS metrics (ARR, LTV, CAC, churn, etc.).

- Experience in process improvement, resource allocation, and project management.

- Familiarity with Agile or other project management methodologies is a plus.

- Demonstrated ability to lead and influence cross-functional teams without direct authority.

- Excellent collaboration skills to align diverse groups around common goals.

- Exceptional verbal and written communication abilities for stakeholder updates and executive reporting.

- Comfortable presenting to C-level executives and external partners.

- Proactive approach to identifying challenges, evaluating alternatives, and implementing effective solutions.

- Strong organisational and prioritisation skills to handle multiple projects simultaneously.

- Proficiency with business intelligence and analytics tools (e.g., Excel, Tableau, Power BI).

- Familiarity with CRM, ERP, and other SaaS platforms is advantageous.

- Able to thrive in a fast-paced environment, managing change and shifting priorities effectively.

- Willingness to adapt strategies as market and organisational needs evolve.

- High degree of professional integrity, maintaining confidentiality of sensitive information.

- Commitment to ethical business practices and compliance with relevant regulations.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Business Manager (Indore)
🏢 Vision Waves
📍 Indore