Role & responsibilities

- Lead and drive the overall Gold Loan business across the pan-India branch network.

- Develop and execute strategies to achieve AUM, disbursement, revenue, and profitability targets.

- Monitor regional and branch-level business performance and drive corrective actions.

- Lead and mentor senior business teams including Regional Managers, Area Managers, and Branch Managers.

- Drive customer acquisition, branch productivity, market expansion, and business growth.

- Monitor portfolio quality, collections, renewals, top-ups, and auction performance.

- Analyse market and competitor trends and identify current business opportunities.

- Work closely with Operations, Audit, Risk, Compliance, Credit, and Finance teams.

- Ensure adherence to company policies, regulatory requirements, and internal controls.





- Provide regular business performance updates and strategic recommendations to senior management.

Preferred candidate profile

- 10+ years of relevant experience in Gold Loan / NBFC is mandatory.

- Proven experience in managing and growing a Gold Loan business.

- Experience in handling multi-state / pan-India operations will be preferred.

- Strong track record in achieving business and profitability targets.

- Excellent leadership, strategic planning, analytical, and people-management skills.

- Strong understanding of Gold Loan products, sales, branch operations, collections, and portfolio management.

📌 Business Head - Gold Loan (Thiruvananthapuram)
🏢 Muthoot Mercantile
📍 Thiruvananthapuram