About the Role

We are looking for an experienced and result-oriented Business Development Manager with 5–8 years of experience in the tour and travel industry. The ideal candidate will be responsible for developing new business opportunities, building strong client relationships, generating revenue, and expanding the company’s customer base.

The candidate should have strong knowledge of the travel industry, excellent communication and negotiation skills, and a proven track record in business development and sales.

Key Responsibilities

- Identify and develop new business opportunities in the travel and tourism sector.
- Generate leads through networking, referrals, cold calling, online channels, industry connections, and other business development activities.
- Build and maintain strong relationships with corporate clients, travel agents, B2B partners, and other relevant stakeholders.
- Understand client travel requirements and coordinate with the operations/team to provide suitable travel solutions.
- Prepare and present travel proposals, packages, quotations, and commercial terms to clients.
- Negotiate pricing and close deals while maintaining healthy margins for the company.
- Achieve monthly and annual sales/revenue targets.
- Develop new B2B and B2C business channels as required.
- Explore opportunities for corporate travel, group tours, leisure travel, domestic/international packages, MICE, and other travel segments.
- Maintain regular follow-ups with prospective and existing clients.
- Track leads, sales pipeline, conversions, and revenue through CRM/MIS.
- Monitor market trends, competitor activities, customer preferences, and emerging travel opportunities.
- Work closely with Sales, Operations, Reservations, Finance, and other internal teams to ensure smooth execution of bookings.
- Handle client escalations and ensure a high level of customer satisfaction.




- Attend industry events, travel exhibitions, networking events, and client meetings for business development.
- Develop and implement strategies to increase repeat business and referrals.
- Prepare regular business development and sales performance reports for management.

Required Skills & Qualifications
- Bachelor's degree in Business Administration, Tourism, Travel Management, Marketing, or a related field.
- 5–8 years of relevant experience in the tour & travel industry.
- Proven experience in business development, sales, or corporate/B2B travel sales.
- Strong existing network within the travel industry will be an added advantage.
- Good understanding of travel products, tour packages, destinations, hotels, and travel services.
- Strong communication, presentation, negotiation, and relationship-management skills.
- Target-oriented with strong business acumen.
- Ability to generate leads independently and convert them into business.
- Strong follow-up and client-handling skills.
- Proficiency in MS Office and CRM/sales tracking tools.
- Willingness to travel for client meetings, business development, and industry events when required.

Key Performance Indicators (KPIs)
- New business generated
- Monthly/annual revenue achieved
- Lead-to-client conversion rate
- Number of current corporate/B2B accounts
- Client retention and repeat business
- Gross margin/profitability
- Sales pipeline value
- Collection/payment follow-up
- Business partnerships developed

Ideal Candidate The ideal candidate should be well-connected within the travel industry, commercially driven, confident in client interactions, and capable of independently generating and closing business opportunities. Experience in B2B travel sales, corporate travel, group tours, or travel partnerships would be highly valuable. Pay: ₹700,000.00 - ₹1,000,000.00 per year

Work Location: In person

📌 Business Development Manager (Sales & Marketing) (Gurugram)
🏢 TrellisHR
📍 Gurugram