Position: Sales Executive Blended Process (Chat & Voice)
Company: Zairo International
Industry: International Real Estate
Process Type: Blended (80% Chat / 20% Voice)
Department: Sales
About Zairo International
Zairo International is a fast-growing international real estate agency connecting global property investors and buyers with premium real estate opportunities across international markets. We are looking for dynamic, target-driven sales professionals to join our growing sales team.
Role Overview
We are hiring a business development executive for a blended sales process focused primarily on chat-based client interaction, supported by voice calls when required. The ideal candidate will engage with prospective international clients, understand their real estate investment needs, and convert leads into successful sales through consultative, relationship-driven communication.
Key Responsibilities
Engage with inbound and outbound leads primarily via live chat (approx. 80% of interactions) and handle voice calls as needed (approx. 20%)
Understand client requirements related to international real estate investment (budget, location preference, property type, purpose of investment)
Present suitable property options and explain investment benefits, pricing, and payment plans clearly
Build rapport and trust with international clients through consultative selling
Follow up consistently with leads via chat/call to move them through the sales funnel
Achieve and exceed monthly sales targets and KPIs (conversions, response time, CSAT)
Maintain accurate records of client interactions and update CRM in real time
Coordinate with internal teams (documentation, legal, after-sales) for smooth deal closure
Stay updated on international real estate market trends, offers, and competitor activity
Required Skills & Qualifications
Excellent written English communication skills (grammar, tone, persuasive writing)critical for chat-based selling
Good verbal communication skills for voice interactions
Prior experience in sales, telesales, or chat process (real estate/international sales preferred but not mandatory)
Ability to multitask across multiple live chats simultaneously
Strong negotiation and objection-handling skills
Comfortable working with CRM tools and chat software
Target-oriented mindset with a track record of meeting sales goals
Graduate in any discipline (preferred)
Experience
1 years in sales (chat/voice/blended process); freshers with excellent communication skills may also be considered
Shift & Work Details
Shift Timings: As per the international market 11:30-8:30