17 Sep
|
The Celebration
|
Chandigarh
17 Sep
The Celebration
Chandigarh
TCC Events & Weddings is looking for a Business Development & Client Relations Executive to manage incoming enquiries and help convert them into confirmed clients.
This is a client-facing sales and relationship management role. The primary responsibility will be to respond to enquiries, understand client requirements, maintain regular follow-ups, schedule meetings and manage each lead through the sales process until closure.
We are not looking for a telecaller or field-sales executive. We are looking for someone who communicates well, is confident speaking with clients and is disciplined with follow-ups.
Role & responsibilities
- Handle incoming enquiries received through WhatsApp, Instagram, calls, referrals, website and digital marketing campaigns.
- Contact new enquiries promptly and professionally.
- Speak with prospective clients to understand their event type, date, venue/location, guest count, requirements and approximate budget.
- Introduce TCC Events & Weddings and explain our services clearly.
- Qualify genuine leads and identify potential business opportunities.
- Share relevant company profiles, event portfolios and service information with prospective clients.
- Schedule client meetings/consultations with the management team.
- Maintain regular follow-ups after enquiries, meetings and proposals.
- Coordinate internally for quotations/proposals and ensure they are sent on time.
- Maintain an updated lead tracker/CRM with client details, enquiry status, last communication and next follow-up date.
- Ensure no genuine enquiry is missed or left unattended.
- Assist in converting qualified enquiries into confirmed business.
- Support business development for weddings, social events and corporate events.
- Provide weekly updates on enquiries, meetings, proposals, conversions and pending follow-ups.
Preferred candidate profile
- Graduate with 02 years of experience in business development, sales, client servicing or customer relationship management.
- Strong spoken and written English and Hindi.
- Confident communicating with clients over phone, WhatsApp and in person.
- Good interpersonal and relationship-building skills.
- Organised and consistent with follow-ups.
- Comfortable maintaining Excel/Google Sheets or a basic CRM.
- Presentable, qualified and comfortable dealing with premium clients.
- Able to understand client requirements rather than simply making sales calls.
- Chandigarh Tricity-based candidates preferred.
- Experience in events, weddings, hospitality/hotels, advertising, travel, luxury retail or other client-facing service businesses would be an advantage.
Perks and benefits Performance-based incentives
📌 Business Development Executive (Chandigarh)
🏢 The Celebration
📍 Chandigarh