Company: Institute of Skill Mastery LLP

Department: Sales & Business Development

Job Type: Full-Time

Role: Inside Sales Executive – EdTech

Work Mode: In Office

Location: Bangalore

Experience: Minimum 1 Year Preferred

Institute of Skill Mastery LLP is looking for an energetic and result-oriented Inside Sales Executive to join our sales team.

The candidate will be responsible for handling prospective students, understanding their career and learning requirements, explaining our courses, conducting regular follow-ups, converting leads into enrollments, maintaining customer relationships, and ensuring that all lead activities are accurately updated in the CRM.

This is a target-oriented sales role and is ideal for someone who enjoys interacting with people, understands consultative selling, and is motivated by achieving and exceeding sales targets.

Key Responsibilities

1. Lead Management & Sales
2. Follow-Up & Conversion

- Develop a structured follow-up process for new, interested, hot, and old leads.
- Make timely follow-up calls and WhatsApp messages.
- Identify the reason behind delayed decisions and address concerns professionally.
- Re-engage old and inactive leads for relevant course offerings and new batches.
- Track every stage of the sales process from Lead → Contacted → Interested → Follow-up → Negotiation → Enrolled/Lost.
- Achieve daily, weekly, and monthly enrollment targets.

1. CRM Management

2. Student/Client Relationship Management
3. Sales & Business Development

- Work towards achieving assigned monthly revenue and enrollment targets.
- Participate in sales campaigns, promotional activities, webinars, seminars, and other lead-generation initiatives.
- Identify opportunities to cross-sell or upsell relevant courses.
- Maintain awareness of competing courses and market offerings.




- Share customer feedback and common objections with the management team to improve course positioning and sales strategy.

Candidate Profile We are looking for someone who is:
- Confident and comfortable speaking with prospective customers.
- Strong in verbal and written communication.
- Persuasive without being overly aggressive.
- Comfortable making a high volume of follow-up calls.
- Good at understanding customer needs and recommending appropriate solutions.
- Highly organized and disciplined with CRM updates.
- Target-oriented and motivated by incentives and sales achievements.
- Capable of handling rejection and maintaining a positive attitude.
- Comfortable communicating through WhatsApp, phone calls, email, and CRM systems.
- Willing to learn about technology, professional courses, and the EdTech industry.

Essential:

- Inside sales / telesales experience
- Lead follow-up and conversion
- Customer relationship management
- CRM usage
- Objection handling
- Negotiation skills
- Good communication skills
- Basic knowledge of MS Excel/Google Sheets
- Ability to work with sales targets

What We Offer

- Opportunity to work in a growing EdTech organization
- Performance-based incentives
- Exposure to technology and professional education programs
- Opportunity to develop solid sales and customer relationship skills
- Career growth based on performance
- Supportive and target-driven work environment

Interested candidates can share their updated resume along with:

- Total sales experience
- EdTech/education sales experience, if any
- Current/last drawn salary
- Expected salary
- Notice period
- Monthly sales/enrollment target handled in the previous role

Benefits:
- Unlimited Incentives
- Work Directly with Founders
- Startup Culture
- Opportunity to Own Multiple Tasks

Work Location: Rajajinagar, Bengaluru, Karnataka Pay: ₹15,000.00 - ₹20,000.00 per month

Application Question(s)

- What is your current in hand fixed salary?
- How soon you can join

Work Location: In person

📌 Business Development Associate (Rajajinagar)
🏢 Institute of Skill Mastery
📍 Rajajinagar