We are seeking a hands-on analyst to own retention analytics and the underlying technology stack, including CleverTap, Segment CDP, BigQuery, and MySQL. This role requires an individual who can independently build dashboards, conduct root-cause analysis, take full ownership of outcomes, and contribute directly to internal tooling.

Key Responsibilities

Dashboarding & Reporting

- Develop and maintain retention dashboards covering performance and funnel metrics
- Maintain documentation and ensure knowledge transfer of retention metrics across teams

Automation & AI-Enablement

- Identify manual, repetitive, or messy processes and rebuild them using AI-driven workflows to enable the team to scale
- Apply AI tools thoughtfully and with judgment — understanding when and how to use them in context

Data Architecture

- Design and maintain clean, well-structured data tables and layers that enable smooth, scalable data consumption across platforms




- Build data foundations with reuse and cross-platform consistency in mind, not one-off tables for a single request

Ownership dashboard

- Own data and outcomes end-to-end — success is measured by impact, not by the existence of a table or
- Proactively identify what needs to be built or fixed, rather than working strictly off requests

Tech Layer

- Work across CleverTap, Segment, BigQuery, React, FastAPI, MySQL, Claude Code / Cursor

Required Skills & Qualifications

- 2+ years of experience in analytics with robust proficiency in SQL, and hands-on experience in BigQuery and

MySQL

- Hands-on experience with Python
- Practical experience using, integrating, and debugging APIs
- AI-native — fluent in using AI tools to accelerate analysis and automation, with the judgment to apply them appropriately

📌 Business Analyst (Bengaluru)
🏢 SuperTails
📍 Bengaluru