: Business Analyst – Mid Market

Role Overview

We are looking for a highly analytical and business-oriented Business Analyst to support the Mid Market team. The role will work closely with Sales, Product, Strategy, and Leadership to drive insights, improve performance tracking, and enable data-driven decision-making across the Mid Market ecosystem.

The ideal candidate should be hands-on with data, extremely comfortable with dashboards, and capable of using modern tools including SQL, Google Sheets, dashboarding platforms, and AI tools like ChatGPT for productivity and analysis.

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Experience

- 7–8 years of relevant experience in Business Analytics, Sales Analytics, Revenue Analytics, or similar roles
- Prior experience working with Sales / Field / Mid-Market or Enterprise teams is strongly preferred

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Key Responsibilities

• Own sales and business performance dashboards for the Mid Market team

- Analyze key metrics such as:
- Acquisitions, activations, retention
- Productivity (FSE/KAM/ASM level)
- Funnel performance and revenue trends
- Design, build, and maintain automated dashboards and MIS for leadership reviews
- Work closely with Sales &
- Business teams to:
- Translate business problems into analytical solutions
- Identify performance gaps and growth opportunities
- Perform deep-dive analysis using SQL and spreadsheets to support strategic decisions
- Enable faster reporting and insights by:
- Leveraging ChatGPT / AI integrations within Excel &
- Google Sheets
- Automating repetitive analysis and reporting workflows
- Ensure data accuracy, consistency,



and governance across reports and dashboards
- Support ad-hoc analysis, pilots, and new initiatives as required

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Technical &

- Functional Skills

Mandatory Skills

- Strong proficiency in SQL (joins, sub-queries, aggregations, performance optimization)
- Excellent command over Google Sheets (advanced formulas, pivots, data validation, automation)
- Strong understanding of Sales dashboards &
- KPIs
- Hands-on experience with dashboarding tools such as:
- Apache Superset
- Google Data Studio / Looker Studio
- Comfortable using ChatGPT or similar AI tools for:
- Data analysis support
- Formula creation
- Documentation and automation within Excel/Sheets

Valuable to Have

- Experience with large datasets and multiple data sources
- Exposure to fintech, payments, lending, or platform-based businesses
- Basic understanding of ETL/data pipelines

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Soft Skills &

- Mindset

• Strong business acumen with the ability to think beyond numbers

- Excellent stakeholder management and communication skills
- Ability to work independently in a fast-paced environment
- Structured problem-solving mindset with attention to detail
- Comfortable working with ambiguity and evolving business requirements

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Why Join Paytm – Mid Market Team

• Opportunity to work at scale with one of India’s largest fintech platforms

- Direct exposure to business leadership and strategic initiatives
- High ownership role with real business impact
- Fast-paced environment with scope to innovate using data &
- AI

📌 Business Analyst (New Delhi)
🏢 Paytm Payments Services
📍 New Delhi