Position Description:

Company Profile:

Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results.

CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.

Job Title: Business Analysis

Position: Lead Analyst

Experience: 8+ years

Category: Business Analysis

Shift: General Shift

Work Mode: Hybrid (3 days in office, 2 days WFH)

Primary location: India, Karnataka, Bangalore

CGI Office: TPLS Bangalore / E-city Bangalore / DLF Chennai / DLF Hyderabad / Skyview Hyderabad / SEEPZ Mumbai / Specific Client location

Position ID: J0926-0400

Employment Type: Full Time

Your future duties and responsibilities:

Role Purpose

We are seeking a highly motivated and forward-thinking Business Analyst with strong AI and GenAI capabilities to join our digital transformation journey.

The successful candidate will bridge business and technology teams, identify AI-driven opportunities, define requirements, and support the delivery of innovative AI solutions that create measurable business value.

Key Responsibilities

Business Analysis & Stakeholder Management

- Engage with business stakeholders to understand strategic objectives, business processes, pain points, and desired outcomes.
- Facilitate workshops and discovery sessions to identify AI and GenAI opportunities.
- Gather, analyse, and document business, functional, non-functional, data, and AI-specific requirements.
- Translate business needs into clear specifications for data scientists, AI engineers, and development teams.

AI & GenAI Solution Enablement





- Identify and assess AI/GenAI use cases that deliver tangible business value.
- Conduct feasibility assessments, business case development, cost-benefit analysis, and ROI evaluations.
- Define success metrics, KPIs, model accuracy thresholds, and value realisation measures.
- Support solution design, testing, validation, deployment, and adoption activities.

Data & Technology Collaboration

- Work closely with data, engineering, and product teams to ensure AI solutions meet business objectives.
- Understand data models, schemas, data quality requirements, and enterprise data platforms.
- Collaborate on AI/ML solution development using modern cloud and data ecosystems.
- Contribute to prompt design, prompt engineering, and GenAI solution optimisation.

Governance & Responsible AI

- Ensure AI solutions comply with Responsible AI principles, governance requirements, regulatory obligations, fairness, explainability, and human oversight expectations.
- Identify risks and mitigation strategies associated with AI implementation.
- Support ongoing monitoring of model performance, business adoption, and value delivery.

Required qualifications to be successful in this role:

Required Skills & Experience

Functional Skills

- Strong Business Analysis experience in Agile delivery environments.
- Expertise in requirements elicitation, process modelling, stakeholder management, and solution design.
- Proven ability to translate business problems into technology solutions.
- Strong facilitation, communication, and consulting skills.

AI & GenAI Skills

- Solid understanding of AI, Machine Learning, Large Language Models (LLMs), and Generative AI concepts.




- Experience identifying and shaping AI use cases aligned with business objectives.
- Knowledge of prompt engineering and AI solution adoption practices.
- Ability to evaluate AI opportunities and realisation of business advantages.

Data & Technical Skills

- Understanding of SQL, data models, data schemas, and analytics concepts.
- Experience working with enterprise data platforms and cloud-based AI ecosystems.
- Exposure to Databricks, Azure AI Foundry, or similar AI/data platforms is highly desirable.
- Ability to collaborate effectively with data scientists, architects, and developers.

Skills:

- Agile Business Analysis
- Business Analysis
- Agile AI Execution Frameworks
- Artificial Intelligence
- Stakeholder management

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our team—one of the largest IT and business consulting services firms in the world.

📌 Business Analyst+ AI (Bengaluru)
🏢 CGI
📍 Bengaluru