F2 Fintech is looking for an experienced and target-oriented Branch Manager to manage the overall business and sales operations of the assigned branch.

The Branch Manager will be responsible for driving branch-level business growth, managing sales teams, achieving disbursement and revenue targets, developing sourcing channels, maintaining customer relationships, and ensuring smooth coordination with Credit, Operations, Risk, and Compliance teams.

The ideal candidate should have strong experience in lending, sales, team management, and branch/business development, preferably within the Fintech, NBFC, Banking, or Financial Services industry.

Key Responsibilities

1. Branch Business Management Take complete ownership of the assigned branch's business performance and growth.

Develop and execute branch-level strategies to achieve monthly, quarterly, and annual business targets.

Drive business across secured and unsecured loan products, as applicable.

Monitor branch performance, productivity, revenue, and disbursement.

Identify new markets, customer segments, and sourcing opportunities.

Ensure consistent growth in branch business and profitability.

2. Sales & Business Development Drive sales of products including Personal Loans, Business Loans, Professional Loans, Home Loans, LAP, and other applicable financial products.

Develop business through direct sales, referrals, digital leads, tele-calling, field sales, DSAs, connectors, and other sourcing channels.

Build and maintain a strong sales pipeline.

Develop and maintain relationships with customers, channel partners, DSAs, connectors, and other business associates.





Identify opportunities for increasing customer acquisition and repeat/referral business.

3. Team Management & Leadership Recruit, train, manage, and motivate the branch sales team.

Manage Relationship Executives, Sales Executives, Team Leaders, and other branch personnel.

Set individual and team-level targets and KPIs.

Monitor daily productivity, lead generation, application login, approvals, and disbursements.

Conduct regular team meetings and performance reviews.

Coach team members to improve sales productivity and conversion.

Identify performance gaps and implement appropriate improvement plans.

4. Target & Performance Management Ensure achievement of monthly, quarterly, and annual business and disbursement targets.

Monitor the complete sales funnel from lead generation to disbursement.

Track login, approval, rejection, conversion, and disbursement ratios.

Take corrective action to address performance gaps.

Ensure optimum productivity from all branch team members.

5. Credit & Operations Coordination Coordinate with Credit, Operations, Risk, Compliance, and Finance teams for smooth processing of applications.

Ensure complete and accurate documentation for loan applications.

Monitor cases from sourcing/login through approval and final disbursement.

Follow up on pending cases and resolve process-related issues.





Ensure defined TAT and service standards are maintained.

6. Customer & Channel Relationship Management Build solid relationships with key customers and business partners.

Handle important customer escalations and ensure timely resolution.

Develop new channel partners and strengthen existing relationships.

Ensure a high standard of customer service throughout the loan journey.

Maintain professional and ethical customer acquisition practices.

7. Branch Operations & Compliance Ensure smooth day-to-day functioning of the branch.

Ensure adherence to company policies, SOPs, and applicable regulatory requirements.

Monitor documentation, process compliance, and operational controls.

Coordinate with Risk and Compliance teams to identify and address potential risks.

Prevent mis-selling, fraudulent activities, and process violations.

Maintain branch records and ensure audit readiness.

8. MIS & Reporting Maintain accurate branch-level sales and business records.

Ensure timely CRM updates by the branch team.

Prepare and submit daily, weekly, and monthly MIS reports.

Track business performance, team productivity, pipeline, approvals, and disbursements.

Present branch performance and action plans to senior management.

9. Market Development Analyze local market trends and competitor activities.

Identify current business opportunities within the assigned geography.

Develop strategies for increasing branch market penetration.

Provide management with feedback regarding customer needs, competitor products, and market opportunities.

Pay: ₹500,000.00 - ₹700,000.00 per year

Work Location: In person

📌 Branch Manager (Noida)
🏢 Hirevoo
📍 Noida