17 Sep
|
Multicon Group
|
Bengaluru
17 Sep
Multicon Group
Bengaluru
Role Description The Branch Manager will be responsible for leading and overseeing the Multimoney Forex business at the Bangalore/ Bhubaneswar/ Guntur / Nawanshahr Branch. This role requires a hands-on leader to drive business growth, manage day-to-day operations, optimize Performance, and ensure profitability.
The Branch
Manager will be responsible for the entire area business portfolio, Including P&L; management, operational efficiency, sales growth, customer acquisition, and team performance. Frequent travel is required to oversee branch operations and drive business expansion.
Key Responsibilities :
Business Development & Growth
● Develop and execute strategies to drive the growth of the Forex business in the respective branches.
● Identify and explore new business opportunities, strategic partnerships, and market trends to expand the customer base and increase revenue.
● Conduct regular market analysis and competitor benchmarking to ensure a competitive edge.
P&L; Management
● Oversee the P&L; of the designated area, ensuring profitability and budget adherence.
● Monitor revenue streams, control costs, and optimize resource allocation to achieve financial targets.
● Work closely with the finance team to analyse financial performance and implement corrective actions as necessary
Sales & Revenue Targets
● Set and monitor branch-wise sales targets; ensure alignment with overall business objectives.
● Drive sales performance, ensuring a focus on achieving forex sales growth and increasing market share.
● Lead and mentor branch managers and sales teams to achieve individual and team targets.
Operations Management
● Ensure smooth operations across all branches, ensuring compliance with internal policies, regulatory requirements,
and industry standards.
● Maintain high levels of operational efficiency, accuracy, and customer satisfaction across all branches.
● Develop and implement processes and systems to improve service delivery and operational productivity.
Team Management & Leadership
● Provide leadership and direction to T, ensuring optimal team performance and accountability.
● Conduct performance reviews, provide feedback, and foster a high-performance culture.
● Lead recruitment, training, and development efforts to ensure the branches have skilled teams to deliver on business objectives.
Customer Relationship Management
● Build robust relationships with key customers and stakeholders within the region to enhance customer loyalty and satisfaction.
● Address customer concerns and resolve issues promptly, ensuring positive brand reputation.
Compliance & Risk Management
● Ensure compliance with all regulatory requirements related to forex trading and money exchange operations in the region.
Qualifications
● Bachelor's Degree in Business Administration, Finance, or related field (MBA preferred)
● Minimum 8-12 years in sales, business management, or financial services, preferably in forex, banking, or NBFCs.
● Proven experience in P&L; management, sales growth, and operations management in a multi-location setup.
● Strong understanding of regulatory compliance in the Forex industry.
● Strong leadership, people management, and team development skills.
● Excellent communication, negotiation, and interpersonal skills.
● Ability to manage multiple branches effectively with a focus on results and growth.
● Financial acumen with a deep understanding of P&L; management.
● Proficiency in MS Office and CRM systems
● Excellent organizational, problem-solving, and multitasking abilities
● Problem-solving and decision-making abilities under pressure.
📌 Branch Manager Forex - Multiple Locations (Bengaluru)
🏢 Multicon Group
📍 Bengaluru