We are looking for enthusiastic and customer-focused BPO / Telecalling Executives to join our team in Bhubaneswar. The candidate will be responsible for communicating with customers over the phone, understanding their requirements, providing relevant information, and maintaining a positive customer experience.
Key Responsibilities
- Make outbound calls to customers and prospective clients.
- Handle inbound customer calls and respond to queries professionally.
- Explain products/services and provide accurate information.
- Follow up with customers regarding enquiries, leads, or requirements.
- Maintain proper records of calls, customer information, and follow-ups.
- Achieve daily/weekly calling and performance targets.
- Resolve basic customer queries or coordinate with the concerned team.
- Maintain professional communication and customer relationships.
- Follow company policies,
processes, and quality standards.
### Requirements
- Minimum qualification: 12th Pass / Graduate
- Freshers are welcome to apply.
- Good communication skills in Odia, Hindi, and English.
- Basic computer knowledge.
- Good listening and interpersonal skills.
- Ability to communicate confidently over the phone.
- Target-oriented and willing to learn.
- Candidates should be available to work from the Bhubaneswar office.
### Salary & Benefits
- ₹18,000 – ₹20,000 per month
- Performance-based incentives may be provided.
- Training and onboarding support.
- Career growth opportunities.
- Skilled working environment.
### Preferred Skills
Communication | Customer Handling | Telecalling | BPO | Lead Follow-up | Basic Computer Skills | Customer Service
Work Location: Bhubaneswar, Odisha
Apply Now: Interested candidates can share their updated resume with the HR/Recruitment Team.